Intercom
Intercom is an AI customer service platform featuring the Fin AI Agent, a next-generation helpdesk, and various support automation tools.
Secondary Market Price
How Intercom Measures Up
To help you manage your Intercom equity, Prospect has run the company through our machine learning model.
Prospect Rating
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This rating reflects our belief in this company's potential to grow to that many times its current value in 4 years. For an employee with stock, this rating suggests a potential return on equity, but it also comes with some risk.
Exit Risk
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Our rating is a reflection of the likelihood of this company achieving a liquidity event for its employees based on the quality of investors, funding stage, founders, and more.
Funding Stage
Series D
A company’s funding stage reflects how established it is, how quickly it is scaling, and the average impact an employee may have when joining.
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Prospect Projected Future Intercom Prices
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Company Description
Intercom, founded in 2011 by Eoghan McCabe, Ciaran Lee, and Des Traynor, develops and operates an AI-powered customer service platform. The company's primary offering is an AI agent named Fin, which works alongside a helpdesk product to provide automated support, qualify leads, and assist with customer onboarding. Headquartered in San Francisco, Intercom serves approximately 25,000 clients and has raised $240.8 million in total funding, reaching a market valuation of $1.3 billion in March 2018. The company maintains a global presence with offices in the United States, Ireland, the United Kingdom, Australia, and Germany.
Looking forward, Intercom is focused on expanding its research and development capacity, highlighted by the recent opening of a new hub in Berlin where it plans to hire 100 new employees in AI, engineering, and product roles. Recent product announcements include the integration of its Fin agent directly into Slack, allowing it to answer customer questions within that platform. The company also launched new analytics features, such as 'Topic Trends' for monitoring customer conversation subjects and 'CX Score,' an AI-driven metric to measure customer experience. These developments are part of a stated plan to continue scaling the company's AI capabilities and product features.
- Kleiner Perkins
- Google Ventures
- Bessemer Venture Partners
- Index Ventures
- ICONIQ Capital
- Social Capital
- 500 Startups
- Digital Garage
- Biz Stone
- David Sacks
- Andy McLoughlin
- Dan Martell
- Jonathan Siegel
- Eamon Leonard
- David Coallier
- Stuart Coulson
- Conor Stanley
- David Hauser
- Caelen King
- Jonathan Strauss
- Bill McCabe
- Roham Gharegozlou
- Paddy Holohan
- Co-Founder, Eoghan McCabe
- Co-Founder, Des Traynor
- Co-Founder, Ciaran Lee
- Co-Founder, David Barrett
Peer Group Comparison
Vs Peer Group of >$4B Startups
Frequently Asked Questions
Joining Anduril as an employee is another way to acquire equity, typically through stock options included in compensation packages.
Is Intercom worth joining?
Deciding if a company is worth joining depends on many personal factors, including the value you place on its total compensation package. Tools like Prospect can help you model the potential future value of your equity, giving you a clearer picture of your potential earnings.
What should I do with my Intercom stock?
Managing private company stock like Intercom's involves complex decisions around when to exercise options and how to plan for taxes. Platforms like Prospect provide customized strategies for exercising options and managing your equity to maximize its value.
Can you sell Intercom stock?
Selling stock in a private company like Intercom is typically possible through tender offers or secondary markets, though it is less straightforward than with public companies. Prospect offers tools to help you navigate these sales and decide which shares are the most tax-optimal to sell.
How can I find the value of my Intercom stock?
The value of private stock isn't publicly listed, but it can be estimated based on factors like recent funding rounds and secondary market transactions. You can use a platform like Prospect, which uses proprietary models to forecast the future value of your shares.
What is Intercom's equity worth?
The precise worth of a private company's equity fluctuates and is best understood as a range of potential outcomes rather than a single, fixed number. Prospect can help you project these outcomes by modeling your equity's value based on various data points and market trends.
What is Intercom's stock ticker symbol?
As a privately held company, Intercom is not traded on a public stock exchange and therefore does not have a stock ticker symbol. Ticker symbols are only assigned to companies once they complete an Initial Public Offering (IPO).
Can I buy or sell Intercom stock?
Existing shareholders, such as employees and early investors, can sometimes sell their private Intercom stock through secondary markets or tender offers. However, buying stock in a private company is typically restricted to accredited investors and is not generally open to the public.
What is the criteria to buy or invest in Intercom stock?
Investing in a private company like Intercom is typically limited to institutional investors, venture capital firms, and accredited investors who meet specific financial criteria. These opportunities are not generally available to the public before a company undergoes an IPO.
