
Crescendo
Crescendo provides an AI-powered customer experience platform, combining advanced AI with human agents to deliver outcome-based, blended support services.
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Company Description
Crescendo develops and operates an augmented-AI customer experience platform that combines artificial intelligence with human agents. The company's service is designed to integrate technology with contact center operations, providing 24/7 voice and chat support to resolve customer tickets. Founded in 2024 and headquartered in San Francisco, the company has grown to approximately 1,945 employees. To date, Crescendo has raised a total of $50 million through several funding rounds, including Seed, Series A, Series B, and Series C.
Recent developments indicate a focus on expansion and platform enhancement. In October 2024, Crescendo secured $15 million in a Series C funding round and also acquired PartnerHero, a business process outsourcing services company. The company has published several case studies detailing its platform's real-world performance. For client EVPassport, Crescendo's solution increased customer satisfaction from 40% to 70% and reduced human agent response times from 10 minutes to under 30 seconds. In another instance, it cut email response times for the company Lovepop from 7 hours to 18 seconds. A partnership with AWS AI has also produced voice-enabled AI agents with a 20% faster response time.
- General Catalyst
- Celesta Capital
- Alorica
- Strategic angels
- Co-Founder, Anand Chandrasekaran
- Co-Founder, Andy Lee
- Co-Founder, Matt Price
- Co-Founder, Slava Zhakov
How Crescendo Measures Up
To help you manage your Crescendo equity, Prospect has run the company through our machine learning model.
Prospect Rating
TBD
We're currently in the data-gathering phase for Crescendo's rating. Check back with us soon for our projection of the company's value four years from now.
Exit Risk
TBD
We are still gathering data on Crescendo to train our machine learning model. Check back soon for our exit risk rating for Crescendo!
Funding Stage
Series C
Because Crescendo is at the Series C stage, it's a more mature company with a proven business model, which typically translates to greater stability for employees. You'd be joining a company that's still rapidly growing but has moved beyond the initial chaos of an early-stage startup.
Frequently Asked Questions
Joining Anduril as an employee is another way to acquire equity, typically through stock options included in compensation packages.
Is Crescendo worth joining?
Determining if a startup is a good opportunity involves analyzing its growth metrics, investor quality, and overall financial health. Platforms like Prospect use VC-grade data to help you evaluate companies and make an informed decision about joining.
What should I do with my Crescendo stock?
Managing private stock requires a clear strategy for exercising options, minimizing taxes, and planning for liquidity events. Prospect offers tools to model financial scenarios and optimize your equity for the best possible outcome.
Can you sell Crescendo stock?
Stock in a private company like Crescendo can often be sold on secondary markets, though this process can be complex. Resources like Prospect provide tools to help you understand tax-optimal selling strategies and access secondary market price data.
How can I find the value of my Crescendo stock?
The value of private stock is typically determined by the company's most recent 409A valuation, its latest funding round, and secondary market trades. To get a clearer picture, platforms like Prospect use data-driven models to provide independent projections of what your equity is likely worth.
What is Crescendo's equity worth?
The precise value of a private company's equity is not public information and changes based on performance and funding. You can estimate its potential worth by using tools from Prospect, which analyze company data to project future value.
What is Crescendo's stock ticker symbol?
As a private company, Crescendo is not traded on a public exchange and therefore does not have a stock ticker symbol. Ticker symbols are only assigned to companies when they become publicly traded through an Initial Public Offering (IPO).
Can I buy or sell Crescendo stock?
Buying stock in a private company is usually limited to employees or accredited investors, while selling can be done through secondary markets. Prospect offers resources to help current stockholders understand their options and develop tax-efficient selling strategies.
What is the criteria to buy or invest in Crescendo stock?
Investment in private companies like Crescendo is typically restricted to venture capital firms and accredited investors during specific funding rounds. For employees evaluating an offer, Prospect provides data on company fundamentals to help assess the quality of the equity compensation.
