Loop Returns is simplifying the returns process for e-commerce merchants and enhancing customer loyalty. The company's platform automates returns management, guides customers through exchanges or credit options, and provides insights to help merchants optimize their product offerings. By turning the point of return into an opportunity to create loyal customers, Loop helps brands reduce costs, retain revenue, and strengthen customer connections.

Co-founder Jonathan Poma previously consulted with major Shopify brands on improving their returns processes, directly informing Loop's product development. The leadership team's background and vision have attracted top-tier investors, including Shopify, which participated in Loop's $65 million Series B round.

Since its founding in 2017, Loop has grown to support over 700 merchants processing more than $100 million in returns. As e-commerce return volumes continue to rise, Loop aims to expand its platform capabilities and merchant base. By joining Loop at this stage, employees can help improve post-purchase experiences and benefit from the company's rapid growth trajectory.